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8:30 AM ~ 4:30 PM


California Training Academy
20 Goodyear Irvine, CA 92618


Liz Ketchum
Training Coordinator
800-519-8794 ext.163

Level 2/3 NR/NP/NPE : Installation, Operation and Diagnostics

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Tuition without hotel : $ 30
Tuition partially funded by Southern California Gas Company as part of their commitment to provide workforce training opportunities.
Navien America is pleased to welcome you and members of your company to our state-of-the-art training academy for an in-depth training experience taught by our expert instructors. Our facility provides the opportunity to work in a hands-on environment and learn real word application. This class will cover our condensing tankless gas water heaters.

Level 2/3 NR/NP/NPE

Course Details:
  • Tuition: $204 $30! Courtesy of Southern California Gas Company.
  • Approximately 8hr seminar with interactive product demonstrations
  • Includes Navien parts kit (over $500 value!) and all course materials
  • Breakfast and lunch provided
  • Certificate of completion issued at close of class
Subjects covered include, but not limited to:
  • Complete installation
  • Unit selection
  • Gas line sizing overview
  • Tankless appliance venting
  • Power requirements
  • Mounting unit(s)
  • Venting single units
  • Domestic water piping
  • DIP switch settings
  • Internal or external circulation selection and features
  • Remote control applications, features and use
  • Multiple unit cascade control, wiring and setup
  • Multiple unit cascade venting
  • Air/fuel mixture adjustment
  • Product applications
  • Basic error codes and diagnostics
  • Limited hands-on equipment service
  • Descriptions of error codes and relationship of components
  • Comprehensive installation mistakes reviewed and corrective actions needed
  • Hands on service, including unit breakdown and reassembly
  • Technical support services
  • Warranty information
  • Website and parts support
  • Navien Service Specialist (NSS) program introduction

a time limit for application : 01/27/2014 ~ 02/10/2014


Registration must be received 72 hours prior to class date. To inquire about late registration, Please contact Liz Ketchum at 800-519-8794 ext. 163

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