At what temperature should the water heater be set?
Your installer can discuss this with you when he/she installs the unit. But if you have any questions, feel free to contact Navien America at any time.
|
Will I need to upgrade my gas line?
A qualified installer should make that determination prior to installation. Some retrofit applications will require an upgrade.
|
What are your customer-support hours?
Navien America has a 24-hour Technical Support line: 949-355-5891. Or click on About Us to get further contact information for Navien America.
|
Will Navien`s water heater give me instant hot-water results?
Navien can supply endless hot water and can offer instant hot water if used with a recirculation system (Navien “A” models) or other systems sized to your application.
|
Are there special venting requirements?
No. In most cases your installer can use Schedule 40 PVC for the venting.
|
Where should I have the water heater installed?
Navien`s Condensing 98% Tankless Water Heater is so small you can have it installed just about anywhere in your home.
|
Should I install the water heater myself?
No! Improper installation will void your warranty and could have a potentially harmful effect on you and your family.
|
What size heater will I need for my single-family home? For my apartment building?
Please contact Navien to discuss sizing for your personal needs.
|
Will tankless water heaters work with hard water?
|
What’s the size difference between tank and tankless water heaters?
A conventional tank-type water heater is about five-feet tall, while a Navien Tankless is less than a third of that.
|